Queue management Solutions
Designed for Airports, Banks, Government Institutions, Hospitals, Client Help Centres.
Ticket issuing Solution with multiple tellers and call referral system
Our Queue Management Solutions systems vary between a simple low cost solution to an Enterprise solution specially designed to organise and manage the customer flow in the service area of an organisation.
in a service area
- Manage the customer flow thus reducing the overall service costs
- Monitors the performance of staff in real-time
- Measures the branch service level from any location
- Reduces customer waiting time and increases loyalty
- Provides for personalised customer experience
- Builds a customer centric organisation
- Customised alerts. SMS ,MMS ,E-mail
- Multiple report types
- Integrated options. Business Intelligence, CRM, Reporting