Queue management Solutions

Designed for Airports, Banks, Government Institutions, Hospitals, Client Help Centres.

Ticket issuing Solution with multiple tellers and call referral system

Our Queue Management Solutions systems vary between a simple low cost solution to an Enterprise solution specially designed to organise and manage the customer flow in the service area of an organisation.

System Architecture

in a service area

Main Benefits:

  • Manage the customer flow thus reducing the overall service costs
  • Monitors the performance of staff in real-time
  • Measures the branch service level from any location
  • Reduces customer waiting time and increases loyalty
  • Provides for personalised customer experience
  • Builds a customer centric organisation
  • Customised alerts. SMS ,MMS ,E-mail
  • Multiple report types
  • Integrated options. Business Intelligence, CRM, Reporting